If you’re planning to or have already booked a babies or kids package please take the time to have a quick look at our terms and conditions. We know that these things are usually super boring so we’ve tried to keep things as brief as possible.
Please note that all bookings must be made through the website. If you are having trouble making your booking, feel free to contact the studio and we’ll be more than happy to help you out.
We hope you don’t cancel, but if you need to, then you must contact us at least 3 days prior to your session. Any cancellations later than this will incur a cancellation fee of 50% of the original package price.
If you cancel less than 24 hours before your session, we’re afraid that we must retain 100% of your fee.
All sessions are either morning or afternoon.
Morning sessions run from 9.30am – 1.30pm
Afternoon sessions run from 1.30pm – 5.30pm
If you are running a little late for your session, please let us know.
Free all day parking is available on Vine Street and Albert Street. Paid all day parking is available at the back of 30 Chapel St, Windsor for $7 per day.
Access to the studio
We are located at 19A Chapel Street in Windsor. You can access the studio via the orange door on Vine Street. Come up the stairs to the first floor, where one of our team members will meet you.
It’s important that children understand that while they can have fun in the studio, it is still a busy workplace. As such there are a few rules that we ask all attendees to follow (even parents and guardians too!)
- Please do not run in the studio
- Please do not touch any of the studio equipment
- Please do not bring snacks unless booked in for a long session
- Please do not leave any rubbish in the studio
- Chatting is okay but shouting is not (there are people working next door)
You can bring water or non-sugary drinks to the studio.
Snacks should only be brought for longer sessions.
Please bring whatever clothes your child will wear for the shoot.
Make sure that your child is well-rested and understands that they will be having their pictures taken.
Parents and Guardians
We ask that only one parent or guardian come to the studio with their child unless you have booked a family portrait session.
Please set your phone to silent and take no calls during your time in the studio.
We also ask that you refrain from recording the photographer at work.
While we will take quite a lot of photos at the studio, we will only deliver the number of images as set out in your package details.
We will keep all other images on file for a specific period of time should you require further images in the future.
We may use your child’s image in our studio portfolio, but we will never sell or allow any third party to use your child’s photos.
If you would prefer us not to use your child’s image in our portfolio, please let us know.